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Mary from Houston sent us this question: My PCP started on Ozempic 3 months ago for my type 2 diabetes

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The peptide requires refrigeration, and prolonged exposure to freezing temperatures (as might occur during winter shipping) can damage reconstituted product

Possible causes: dead space accumulation (discussed above), inaccurate water volume at reconstitution (more water means more dilute, means more volume per dose, means fewer doses from the same amount of peptide), or air in the vial displacing solution